IDFC Fastag

IDFC Fastag, The Ease of Making Online Toll Payments

In the digital world, banking institutions and radio frequency identification technology have been brought together many times to improve the facility of paying in India. Yes! The government of India has decided to transform the country into a cashless one. It means a country where all transactions can be processed online.

Without a doubt, it sounds brilliant. However, until the year 2014, the people of India were required to make toll charges in cash.

Not now! It is because the Government of India has announced the mandatory utilization of Fastag to make payments for toll charges. Today in this blog, we are conversing about IDFC Fastag. Do you know what it is? If no! Let’s move on to the introduction.

Must Read: HDFC Fastag, The Newest And Fastest Way of Paying Toll Charges

Introduction to Fastag IDFC

IDFC aka Infrastructure Development Finance Company has been declared as one of the twenty-two authorized banking and finance institutions.

This authorization allowed these 22 institutions to allot a Fastag to the buyers. That’s right! IDFC is one of them.

Thus, a FASTag allotted in the name of IDFC is called Fastag IDFC or vice versa. Moving on! Do you know how to get a fastag? How to install one? How to login? Or How to recharge an IDFC Fastag? If no! You are on the right platform to learn.

IDFC Fastag is a prepaid tag that allows the toll plaza scanners to charge the customer for passing through an NHAI authorized toll automatically.

Indeed, the good part is that no vehicle requires to stop at the toll plazas for making the payment. It is one of the major benefits of Fastag IDFC.

Aforementioned, the utilization of FASTag in India has declared mandatory since December 2019. However, all toll plazas in India are not ready with such technical infrastructure, there are FASTag lanes on some toll plazas. 

How IDFC Fastag works?

For the readers’ information, an IDFC FASTag must be allotted by an IDFC fastag agent or nearest point of sale. A Fastag by Infrastructure Development Finance company is installed at the center of the windscreen of the vehicle.

When a vehicle passes through a toll plaza, the main scanner at the roof of the NHAI (National Highways Authority of India) plaza scans the QR code and transfer the payment from a linked bank account to the official’s account. The main toll charges deducted from the linked bank account.

How to get an IDFC Fastag?

Step 1: Go to IDFC FASTag customer portal. Or, Click here

Step 2: Under the APPLY NOW section, fill the required information such as name, email, phone number, address, city, and vehicle registration number.

Step 3: Email at In the respective email, attach a scanned copy of the Vehicle registration certificate and other documents.

Step 4: You will receive a confirmation email from the IDFC Fastag agent.

Step 5: You will receive a payment request by UPI Address fastagonline@idfcbank.

Step 6: Make the payment.

Step 7: Click on the Send button at the bottom.

Step 8: You will receive a user ID/Wallet ID in your email inbox.

Step 9: You have successfully applied for IDFC Bank Fastag.

Note: Fastag from respective banking institution costs 500 INR. This amount includes a tag price 200 INR, a refundable deposit of 200 INR and a minimum balance of 100 INR.

How to process IDFC Fastag customer login?

Follow the steps given below to login to your IDFC Fastag login account:

Step 1: Go to IDFC Fastag customer portal or Click here

Step 2: Enter the user ID. User ID is a 12-digit code. You can find the user ID in your confirmation email.

Step 3: Enter the password.

Step 4: Enter the Recaptcha number in the next block.

Step 5: Click on “Sign in” button.

Step 6: You have successfully login to your IDFC Fastag customer login.

What are the uses of the Fastag IDFC login account?

By login into a fastag account, you can manage personal details like update mobile number, email ID and more.

  • Fastag login account allows the user to activate and deactivate fastag use any time.
  • It also allows the user to recharge Fastag IDFC for Electronic toll collection.
  • You can change and recover the password for the Fastag IDFC account.
  • Fastag login recharge is possible via multiple payment methods.
  • IDFC bank Fastag allows the user to download/inspect all toll transactions in excel format.
  • IDFC Fastag login allows the user to benefit from 2.5% to 7.5% cashback on per toll payment.

How to process IDFC Fastag recharge?

Follow the given below instructions to recharge your prepaid tag:

Step 1: Go to the IDFC First Bank customer portal. 

Step 2: Log in to your Fastag IDFC account.

Step 3: Select the “payment and top-up” option.

Step 4: Enter the recharge amount.

Step 5: Select any one payment method.

Step 6: Enter OTP(one-time password), pin code or code whichever required.

Step 7: You have successfully recharged your Fastag for infrastructure development finance company login account.

How to connect with IDFC Fastag customer care agent?

The customer care helpline number for IDFC Fastag customers is 1800-2669-970 (toll-free number). You can also report any complaint at

IDFC Fastag guidelines

  • Fastag by IDFC bank remains valid for five years after installment or first transaction.
  • IDFC Fastag sends time-to-time notifications via SMS or email ID.
  • Up to 10% cashback is applicable on selected transactions for IDFC. 
  • Fastag cashback remains transferable at the end of each month.
  • IDFC Fastag ownership remains transferable (linked prepaid bank account needs to be changed).


IDFC Fastag customer portal allows the user to make electronic toll payments in India. For the readers’ information, whether you are an existing customer of IDFC Bank or not, you can still apply for a fastag.

It is significant to note that every customer must have all documents such as vehicle registration certificate and more. In the case of commercial vehicles, all the users of vehicles must enter their personal information during registration.

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